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Increased disk latency on Tampa1

INC-000019 - Informational

Monitoring Sep 21, 2026 9:15 AM EDT
Monitoring Sep 28, 2026 9:16 PM EDT

We’re continuing to monitor this incident to confirm this issue is resolved.

Identified Sep 28, 2026 9:15 PM EDT

Update:
Temporarily we’ve disabled deployments to prevent disk latency from getting worse.
We’re actively working on a long-term solution for the disk latency.

We currently have a work around planned for deployment this Wednesday.

Identified Sep 25, 2026 11:43 PM EDT

We're continuing to work on this issue, and are currently seeing an improvement on disk performance.
Incident has been downgraded to minor. We're continuing to improve performance

Identified Sep 24, 2026 11:37 AM EDT

A solution has been identified with an estimated resolution of Saturday 8:00 PM EST

Identified Sep 22, 2026 9:17 PM EDT

We're aware of issues with disk latency, and slow IOPS.
We've identified the cause and are currently working on a solution

For temporary remediation please open a ticket and we can improve your disk latency.

Current service status

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2 services 30-day history

Outage history

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Maintenance September 2nd 2026 0:00 UTC - 2:00 UTC

INC-000018 - Informational

Resolved Sep 11, 2026 4:35 PM EDT - Sep 11, 2026 4:35 PM EDT

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