Skip to content
+1 (813) 212-3723 [email protected]

Prepaid months and years

Monthly and annual orders prepay credit and still meter hourly. Annual is 20% off.

2 min read

Hourly is the default cadence, but plans that offer it can also be ordered monthly or annually. The difference is what you pay upfront, not how the server is measured.

What each cadence does

Cadence Upfront funding Metered at
Hourly $0.00 with positive credit; otherwise one selected-plan month before deployment monthly / 730
Monthly One month monthly / 730
Annual One year, 20% off annual / 8760

Every cadence posts what you pay to the account as credit and then meters the server hourly against it. A monthly order is therefore a month of runway bought in one go, not a different pricing model, and the annual rate is derived from the discounted annual price so the discount reaches every hour you run.

Why the annual rate is floored too

$17.99 a year over 8760 hours is $0.002053…. Rounded to the nearest ten-thousandth that is $0.0021, which bills $18.40 over the year and runs the prepayment out about eight days early. The rate is floored instead, so a prepayment always covers the period it paid for.

Cancelling a prepaid server

You can destroy the server immediately or, when a future prepaid due date is available, schedule deletion for that date. Billing continues until the server is deleted. Whatever you prepaid stays on the account as credit and can be used by anything else you run. All payments are final and credit is non-refundable, except where a refund is required by applicable law. Credit does not expire, so it stays available until you spend it. See Section 6 of the Terms of Service.

Still stuck

Ask AI or open a ticket.

Ask AI in the portal answers from these docs. For anything it cannot settle, open a ticket and an engineer replies by email.