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Create an account

Register with the email you want receipts and support replies sent to.

2 min read

Register at /account/register/. There is no username: the account is the email address, so use the one you want receipts, provisioning credentials and support replies to reach.

If you have already emailed us

Sending the public contact form creates a placeholder record for your address so your ticket has somewhere to live. Registering with that same address claims the placeholder instead of refusing it, and your existing ticket history comes with you. You do not need to use a different address.

After you sign in

You land on Overview, the portal's home. The left rail is the whole portal, in this order:

Entry What lives there
Overview Your servers, applications, recent activity, and announcements
Instances Every server, and each server's own page
Applications Apps built from your source code or a Docker image
Images Installer ISOs for Bring your own ISO, and backup storage
Networking Private networks, floating IPs, reverse DNS, firewall groups, bandwidth
Aegis DDoS protection and the traffic it sees on your servers
Billing Credit, statements, receipts, payment methods, bandwidth purchases
Support Tickets
Rewards Organization tenure tier, deposit bonus, and bandwidth rewards
Refer and earn The invite bonus and the affiliate program
Settings Organization, members, workspaces, single sign-on, API keys, profile, appearance, privacy, password, two-factor, and sessions

Two controls sit in the top bar on every page: Create deploys a server or an application, and Ask AI answers questions from these docs. See Settings for what each settings page does.

Secure it before you deploy

The account holds a payment method and can destroy servers, so it is worth two minutes now:

  1. Add a second factor in Settings → Two-factor authentication. An authenticator app or a passkey both work, and you can enrol both.
  2. Save the recovery codes it shows you. They are displayed once.

See Two-factor authentication and passkeys.

Next

Add credit.

Still stuck

Ask AI or open a ticket.

Ask AI in the portal answers from these docs. For anything it cannot settle, open a ticket and an engineer replies by email.